Yes but the only officially supported version is the v3Pre-AssembledorHAT's, v2 we will attempt best effort but ultimatly we do not support CSI modules or USB.
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Yes but the only officially supported version is the PiKVMV3+devices, V2 we will attempt best effort but ultimatly we do not support CSI modules or USB.
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??? question "Can I power the Pi via PoE?"
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??? question "Do I need a power splitter? Why do I need one?"
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* Yes for RPi4 - Please see the main readme for splitter types listed under V2 Hardware
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* Yes for RPi4 - Please see the main readme for splitter types listed under V2 hardware
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* Yes for Zero W and Zero W 2, if using dedicated power you still need to split the power from the data towards the target. If using the target for power, this is not needed.
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* This is not needed if you have a v3HAT, as the HAT splits power and signal on the board.
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* This is not needed if you have a PiKVMV3, as the HAT splits power and signal on the board.
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??? question "Can I use PiKVM with non-Raspberry Pi boards (Orange, Nano, etc)?"
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* Set the timezone with `timedatectl set-timezone <YourTimeZoneHere>` e.g. `timedatectl set-timezone Australia/Victoria`.
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* Stop the time syncing service with `systemctl stop systemd-timesyncd` as this will prevent the next step if running.
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* Set the time and date with `timedatectl set-time 'YYYY-MM-DD HH:MM:SS'` e.g. `timedatectl set-time '2023-02-26 14:50:10'`.
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* If you have hardware clock e.g. V3&V4HAT, update it with `hwclock --systohc` , then check it with `hwclock --show`.
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* If you have hardware clock e.g. V3+, update it with `hwclock --systohc` , then check it with `hwclock --show`.
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* Switch filesystem to RO-mode with the command `ro`.
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## Video problems
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??? question "I can see the video but I can't see the WebRTC switch"
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WebRTC is an alternative mode for the default MJPEG and it's only supported on v2+ platforms with the CSI video capture device. See [this](webrtc.md) page to solve any problems with WebRTC.
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WebRTC is an alternative mode for the default MJPEG and it's only supported on V2+ platforms with the CSI video capture device. See [this](webrtc.md) page to solve any problems with WebRTC.
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??? question "PiKVM does not show the video from the computer at all"
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## USB problems (keyboard, mouse, mass storage, etc)
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??? question "My computer does not recognize USB of PiKVM v2+ at all"
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??? question "My computer does not recognize USB of PiKVM V2+ at all"
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* Make sure that you have used the correct USB cable with DATA lines to connect the OTG port for the Raspberry to the computer. You may have decided to use a USB hub instead of a Y-cable and **it won't work**. Use good cables and follow the instructions :)
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* In rare cases, some very buggy BIOSes do not like HID and Mass Storage in one USB device. You can either [disable Mass Storage](msd.md#disable-msd), or use an [Arduino HID](arduino_hid.md) to physically separate them.
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??? question "BIOS/UEFI does not recognize USB of v2+, but computer does"
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??? question "BIOS/UEFI does not recognize USB of V2+, but computer does"
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If you are using a USB hub or USB PCI controller, this may not be handled by your BIOS. Try to use another USB port. Some ports may have a built-in hub on the motherboard and a buggy BIOS that can't handle it.
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The BIOS does not support absolute mouse mode, which is preferred by PiKVM. In this case, [you can enable relative or dual positioning mode](mouse.md).
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??? question "I can't wake up suspended computer on v2+"
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??? question "I can't wake up suspended computer on V2+"
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This feature is experimental and requires manual activation. Perform a full system update, edit `/etc/kvmd/override.yaml`, and reboot. After that, you can use remote wakeup by pressing any keyboard key or mouse button.
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```yaml
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remote_wakeup: true
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```
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For V4, you don't need to add this option as it is enabled by default.
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??? question "My mass storage drive works (I can boot an image from PiKVM v2+), but my keyboard/mouse does not"
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If something doesn't work, please report about the problem [here](https://discord.gg/bpmXfz5) (preferred) or [here](https://github.com/pikvm/pikvm/issues).
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??? question "My mass storage drive works (I can boot an image from PiKVM V2+), but my keyboard/mouse does not"
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In rare cases, some very buggy BIOSes does not like HID and Mass Storage in one USB device. You can either [disable Mass Storage](msd.md#disable-msd), or use an [Arduino HID](arduino_hid.md) to physically separate them.
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??? question "Buggy absolute mouse on Windows 98 as managed server"
??? question "The mouse does not work with NVR/DVR CCTV"
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Often these devices have a buggy USB driver that does not understand an absolute mouse and/or a mouse with horizontal scrolling. In this case, the following configuration for `/etc/kvmd/override.yaml` will help you:
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```yaml
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kvmd:
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hid:
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mouse:
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absolute: false
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horizontal_wheel: false
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mouse_alt:
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device: ""
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```
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It will make the relative mouse without horizontal scrolling the only mice.
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??? question "There's big mouse latency on another Raspberry Pi as managed server"