8. **Try to manage the computer using PiKVM with the Web Interface.** Make sure that you get an image and both keyboard and mouse are working. If something doesn't work, check out our [FAQ](faq.md) (it's really useful). If nothing helped, you can get support in our [Discord chat](https://discord.gg/bpmXfz5).
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9. ??? note "Check the HDMI backpowering problem. ONLY applicable under specific circumstances. NOT getting NO SIGNAL."
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Try restarting PiKVM using the `reboot` command executed in the terminal. If PiKVM hangs during boot (you can't get the Web Interface for a long time), then you are faced with this rare problem. **Don't worry, it's easy to fix.** Turn off the PiKVM, disconnect all cables from it, take a close look at the [diagram of its ports and jumpers](#io-ports-and-jumpers), and **remove jumper #14** (it is to the right of the CSI connector). Then you can connect and power up PiKVM again. Now everything will be fine.
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Try restarting PiKVM using the `reboot` command executed in the terminal. If PiKVM hangs during boot (you can't get the Web Interface for a long time), then you are faced with this rare problem. **Don't worry, it's easy to fix.** Turn off the PiKVM, disconnect all cables from it, take a close look at the [diagram of its ports and jumpers](#io-ports-and-jumpers), and **remove jumper #14** (it is to the right of the CSI connector). Then you can connect and power up PiKVM again. Now everything will be fine.Ifyouareinterestedinthetechnicalbackground,itisdescribed[here](https://www.kickstarter.com/projects/mdevaev/pikvm-v3-hat/posts/3296343).Also,justforinformation:notasinglecaseofnegativeconsequencesfromtheremovalofthejumperhasbeenrecorded.
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10. !!! warning "IO ports and other things"
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**Before using GPIO** pins to control a relay, KVM switch, or anything else, be sure to [check the HAT pinout](#io-ports-and-jumpers). Many ports are busy with internal functions. Before using them for your own use, you must disable them, otherwise you may damage the device.